Gulf City

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1. Useful Controls

Input	Function	Reference status
H	Open Shipments	Officially documented
Esc	Open the menu containing your UID	Officially documented
E / hold E	Contextual interactions and looting	Community-reported; follow the prompt
F	Mask-related interaction	Community-reported; check context
X	Change camera shoulder	Community-reported default
Z	Holster weapon	Community-reported default

Your current Controls screen and on-screen prompts take precedence. Rebinding and updates can change a shortcut.

This table is not an invented complete keyboard layout.

2. Configure Inventory Actions Carefully

Review bindings for:

• Quick transfer.
• Take all.
• Splitting stacks.
• Dropping items.
• Deleting or destroying items.

Keep destructive actions separate from frequently used transfer inputs.

Test unfamiliar shortcuts with low-value items in a safe context. Do not experiment with a rare key or full inventory during a robbery.

3. FPS, Ping and Packet Loss

Measurement	What it helps identify
FPS	Local rendering performance
Ping	Connection latency
Packet loss	Missing network traffic

Smooth FPS with delayed interactions can indicate a connection problem. Lowering graphics settings does not automatically fix that.

Where available, enable the game's basic performance display while troubleshooting.

4. Game Will Not Load or Keeps Freezing

Follow the official starting checks:

• Check your internet connection.
• Restart the game and Steam.
• Check for game updates.
• Update your graphics driver through its official provider.
• In Steam, open Properties → Installed Files → Verify integrity of game files.

Change one thing at a time so you can tell what helped.

5. FPS Drops When Moving the Mouse

The official Help Center identifies excessively high mouse polling rates as a cause of this particular symptom.

• Open your mouse manufacturer's configuration software.
• Reduce the Polling Rate setting.
• Retest mouse movement in the same game area.
• If necessary, update graphics drivers and test with unnecessary overlays disabled.

This is a targeted fix for mouse-triggered stuttering, not a universal explanation for every performance problem.

6. Error Code Reference

Code	Meaning / first check
E-0101 / E-0110	Startup-data connection failure; check connectivity
E-0102	Downloaded data blocked or corrupted; check network filtering or captive Wi-Fi
E-0124	Asset-loading error; verify files
E-0201	Lost game-server connection; check connection and restart
E-0301 / E-0302	Outdated game; restart Steam and update
E-0303 / E-0304	Version/data mismatch; update and verify files
E-0401	Steam authentication failure; confirm online mode and correct account
E-0403 / E-0404	Authorization problem; verify files and restart the PC
E-0405	Steam or library interference; inspect quarantine and launch through Steam
E-0501 / E-0502	Easy Anti-Cheat problem; launch through Steam and verify files
E-0601	Keyboard/mouse not detected; connect physical inputs and avoid remote sessions
E-0904	Unexpected internal error; restart and preserve the error text

Use the official linked article for the full procedure for your code.

7. System Requirements

Both listed configurations require 64-bit Windows 10 or newer, DirectX 11, internet access, and 20 GB of available storage.

Component	Minimum	Recommended
Processor	i5-6600K / Ryzen 5 1600	i5-9600K / Ryzen 5 3600
Memory	12 GB	16 GB
Graphics	GTX 1050 Ti / RX 580 / Arc A380	RTX 2070 / RX 5700 XT / Arc B570

Meeting a specification does not guarantee the same FPS in every scene.

8. Missing Progress or Persistent Crashes

For missing progress, first check the Steam account, selected state, and whether a wipe occurred.

For repeated crashes, close unused applications and restart your PC. If the issue continues, preserve the error and collect your system specifications.

Find your UID: press Esc and look beneath your character name on the right. The Copy UID button copies it.

9. Send a Useful Support Report

Include:

• UID and state name.
• Date, time, and time zone.
• Exact error code or message.
• Steps immediately before the problem.
• PC specifications when relevant.
• Screenshot or short recording.
• Troubleshooting already attempted.

A clear, reproducible report is more useful than repeatedly changing unrelated settings.

Gulf City members can exchange advice, while official support handles account and server-side investigations.

Reviewed 9 November 2026. Community-reported controls are labelled separately from official support instructions.
Official technical help (https://kefirgames.helpshift.com/hc/en/14-rob-run/section/140-troubleshooting-and-support/)
Official error-code procedures (https://kefirgames.helpshift.com/hc/en/14-rob-run/faq/1377-what-should-i-do-if-i-get-an-error-code/)
Community controls reference (https://gamerblurb.com/articles/rob-run-best-settings)
Community screenshot publisher (https://tposegaming.com/rob-run-money/)